Tambadana

Refund policy

1. Application Fee Refund/Cancellation/Postponement Policy

Processing fees for personal loan applications and related services are non-refundable once processing has begun.

2. Rescheduling a Personal Loan Application

Customers wishing to reschedule their personal loan application may do so by contacting us via phone, WhatsApp, or visiting the nearest branch. Please note, the fee is non-refundable.

3. Exceptional Circumstances for Refunds

The company may, at its discretion, issue a refund of the amount paid by the customer in very exceptional circumstances.

4. Document Request for Refund Verification

The company reserves the right to request specific documents, including but not limited to, the Customer’s Identity Card for the purpose of verifying the customer's identity during the refund process.

5. Refund Request Denial

The company reserves the right to deny a refund request if there is reasonable belief that the request may be fraudulent, illegal, or involves any criminal activity.



Contact us:

Contact us:
1300-22-3333
8:00 AM to 8:00 PM (Monday - Friday)
Weekends and Public Holidays: 11:00 AM - 8:00 PM

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Wawasan Cojaya Sdn Bhd 201401047621 (1123810-P)
License No. :  WL6646/14/01-5/301125
License Validity : 1/12/2023 – 30/11/2025
Advertising Permit No. : WL6646/14/01-5/301125 
Advertising Permit Validity : 18/01/2024-30/11/2025

Product information: Loan term: 91 – 180 days 
Maximum Annual Percentage Rate (APR) is 18%
 
Loan calculation example: 
Ms. Siti registered to obtain a fast online loan from Tambadana Borrow RM5,000 for 3 months (90 days). Siti's overpayment is only RM5,000 x 90 x 0.05% = RM225. Full payment is RM5,000+RM227.50 = RM5,225. Siti's monthly payment is only RM5,225/3 = RM1,741.67.

Office Address : B-18-3A, TOWER B, THE VERTICAL BUSINESS SUITE, AVENUE 3, BANGSAR SOUTH, 59200 KUALA LUMPUR, FEDERAL TERRITORY.

 

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