Tambadana
FAQ

FAQ

Who are we?

At Tambadana, we specialize in providing micro-financing solutions in Malaysia. We are here to meet your financial needs without any hassle. Whether you need funds for personal expenses, emergencies, or other financial obligations, we have flexible solutions designed just for you:

  1. Easy application process: We've simplified our application procedures to make them hassle-free and user-friendly.
  2. Fast processing time: We know that time is of the essence, so we ensure speedy processing to get you the funds you need as quickly as possible.
  3. No collateral required: You don't have to worry about providing collateral to secure your loan. We offer loans based on your financial profile and eligibility.

Count on Tambadana as your trusted partner for micro-financing in Malaysia. We are dedicated to providing professional service and delivering the financial assistance you need, when you need it.

Upon approval of your loan application, the interest rate will not exceed 18% per annum (without requiring collateral). This means that the maximum annual interest rate for your loan will be 18%.

In the event of a payment default, the following charges and actions will apply:

  1. If you fail to make your payment on time, a late interest charge of 8% per annum will be applied to the total loan amount for the number of days in arrears. This charge is intended to cover the additional costs and risks associated with late payments.
  2. If you default on your payment, we reserve the right to appoint a Debt Collection Agency to collect the outstanding payment from you. The agency will act on our behalf to recover the debt.
  3. Any fees incurred during the debt collection process, such as collection agency fees or legal fees, will be charged to you. These fees are necessary to cover the costs associated with the collection efforts.

Yes, in addition to the interest and any late payment charges, there are certain statutory fees that you will be required to pay. These fees typically include:

  1. Stamp Duty: Stamp duty is a government-imposed fee that is payable on loan agreements or other relevant documents. The exact amount of stamp duty can vary depending on the loan amount and prevailing regulations.
  2. Legal Costs: In some cases, legal costs may be incurred during the loan application process or in the event of default. These costs cover any legal services or documentation required for the loan agreement.

Tambadana offers loan services to customers who meet the following criteria:

  1. Applicants must be between 20 and 60 years old.
  2. Applicants should be currently employed.
  3. Applicants must have a valid residential address in Peninsular Malaysia.

These eligibility criteria are in place to ensure that the loan services are provided to individuals who meet the specified requirements.

To complete your loan application, you will need to prepare the following:

  • You will be required to provide your NRIC or any other identification document as specified by the lender. This document is necessary for identity verification and to ensure that you meet the eligibility criteria for the loan.

Once your personal loan is approved, we will promptly notify you through SMS and email. These notifications will provide you with the necessary information and instructions regarding the next steps to complete the loan process and receive the funds in your bank account. It's important to keep an eye on your SMS messages and email inbox for any updates and instructions from us.

Tambadana currently offers loans to customers in Peninsular Malaysia. If you have a valid home address and are employed within Peninsular Malaysia, you are eligible to apply for a loan with us. We are working towards expanding our coverage to serve customers in other states as well.

If you have applied for a loan with Tambadana but did not receive the loan verification message (SMS), please reach out to our support team for assistance. You can contact us through the following channels:

  1. Email: [email protected]
  2. Website: tambadana.my
  3. Toll free line: 1300-22-3333

We strive to provide a quick and efficient loan disbursement process. Once your loan is approved, we aim to process and release the funds within 24 hours. You will receive a text message (SMS) and email notification once the cash has been successfully transferred to your personal bank account.

If you have not received the approved loan amount, we apologize for the inconvenience. In such a situation, we recommend reaching out to our customer support team for immediate assistance. Please contact us via email at [email protected]

To find out your loan maturity date and the due date for your loan repayment, please refer to the contract that was sent to your email address. The contract contains all the relevant details regarding your loan terms, including the specific date by which the repayment should be made. It is important to review the contract and make your repayment on or before the due date to avoid any potential penalty charges.

Repaying your loan is made convenient with multiple payment options. You can choose the method that suits you best from the available options listed here .

You have the option to prepay your loan without incurring any penalties or additional charges. We understand that circumstances may change, allowing you to repay the loan earlier than expected. We encourage responsible financial management, and if you are in a position to repay your loan before the scheduled maturity date, you are free to do so without any negative consequences.

It is important to make your loan repayments on or before the maturity date as stated in your loan agreement. If your repayment is late, you may be subject to additional fees and charges imposed by the Debt Collection Agency that we appoint to collect the outstanding payment from you. These fees are incurred to cover the costs associated with the collection efforts.

If you would like to take another loan, you can conveniently apply online through our website. We welcome repeat loans, and as a borrower with a good payment history at Tambadana, we have made it easy for you to reapply. Simply use the "Repeat Loan'' section on our website or access the feature through the Tambadana App. We look forward to assisting you with your financial needs once again. Thank you for choosing Tambadana!

At Tambadana, we aim to provide a transparent borrowing experience to our clients. Here is an example of a loan calculation. Suppose you were approved for RM5000 for 6 months. With APR of 18%*, your monthly loan cost will be only RM75. The monthly payment will be an easy RM908.35. For more detail about our loan products, please refer to Terms and Conditions

Wawasan Cojaya Sdn Bhd, with its registration number 201401047621 (1123810-P), is honored to have been selected by the Ministry of Housing and Local Government (KPKT) to provide online money lending services starting 27th March 2024, making us a prominent member of the Malaysian Credit Community. The initiative for online money lending, introduced by KPKT on 13th November 2020, responds to the public's increased demand for financial aids and the government's ambition to harness the 4.0 industrial revolution's technological advancements. Our OPL platform ensures secure and convenient financial transactions without the need for physical presence, leveraging technologies like OTP (one-time-password), e-KYC (electronic Know Your Customer), and digital certificates recognized by the Malaysian Communications and Multimedia Commission (MCMC) for borrower verification, agreement security, and data protection, fully compliant with KPKT guidelines.

FAQ

FAQ

Who are we?

At Tambadana, we specialize in providing micro-financing solutions in Malaysia. We are here to meet your financial needs without any hassle. Whether you need funds for personal expenses, emergencies, or other financial obligations, we have flexible solutions designed just for you:

  1. Easy application process: We've simplified our application procedures to make them hassle-free and user-friendly.
  2. Fast processing time: We know that time is of the essence, so we ensure speedy processing to get you the funds you need as quickly as possible.
  3. No collateral required: You don't have to worry about providing collateral to secure your loan. We offer loans based on your financial profile and eligibility.

Count on Tambadana as your trusted partner for micro-financing in Malaysia. We are dedicated to providing professional service and delivering the financial assistance you need, when you need it.

Upon approval of your loan application, the interest rate will not exceed 18% per annum (without requiring collateral). This means that the maximum annual interest rate for your loan will be 18%.

In the event of a payment default, the following charges and actions will apply:

  1. If you fail to make your payment on time, a late interest charge of 8% per annum will be applied to the total loan amount for the number of days in arrears. This charge is intended to cover the additional costs and risks associated with late payments.
  2. If you default on your payment, we reserve the right to appoint a Debt Collection Agency to collect the outstanding payment from you. The agency will act on our behalf to recover the debt.
  3. Any fees incurred during the debt collection process, such as collection agency fees or legal fees, will be charged to you. These fees are necessary to cover the costs associated with the collection efforts.

Yes, in addition to the interest and any late payment charges, there are certain statutory fees that you will be required to pay. These fees typically include:

  1. Stamp Duty: Stamp duty is a government-imposed fee that is payable on loan agreements or other relevant documents. The exact amount of stamp duty can vary depending on the loan amount and prevailing regulations.
  2. Legal Costs: In some cases, legal costs may be incurred during the loan application process or in the event of default. These costs cover any legal services or documentation required for the loan agreement.

Tambadana offers loan services to customers who meet the following criteria:

  1. Applicants must be between 20 and 60 years old.
  2. Applicants should be currently employed.
  3. Applicants must have a valid residential address in Peninsular Malaysia.

These eligibility criteria are in place to ensure that the loan services are provided to individuals who meet the specified requirements.

To complete your loan application, you will need to prepare the following:

  • You will be required to provide your NRIC or any other identification document as specified by the lender. This document is necessary for identity verification and to ensure that you meet the eligibility criteria for the loan.

Once your personal loan is approved, we will promptly notify you through SMS and email. These notifications will provide you with the necessary information and instructions regarding the next steps to complete the loan process and receive the funds in your bank account. It's important to keep an eye on your SMS messages and email inbox for any updates and instructions from us.

Tambadana currently offers loans to customers in Peninsular Malaysia. If you have a valid home address and are employed within Peninsular Malaysia, you are eligible to apply for a loan with us. We are working towards expanding our coverage to serve customers in other states as well.

If you have applied for a loan with Tambadana but did not receive the loan verification message (SMS), please reach out to our support team for assistance. You can contact us through the following channels:

  1. Email: [email protected]
  2. Website: tambadana.my
  3. Toll free line: 1300-22-3333

We strive to provide a quick and efficient loan disbursement process. Once your loan is approved, we aim to process and release the funds within 24 hours. You will receive a text message (SMS) and email notification once the cash has been successfully transferred to your personal bank account.

If you have not received the approved loan amount, we apologize for the inconvenience. In such a situation, we recommend reaching out to our customer support team for immediate assistance. Please contact us via email at [email protected]

To find out your loan maturity date and the due date for your loan repayment, please refer to the contract that was sent to your email address. The contract contains all the relevant details regarding your loan terms, including the specific date by which the repayment should be made. It is important to review the contract and make your repayment on or before the due date to avoid any potential penalty charges.

Repaying your loan is made convenient with multiple payment options. You can choose the method that suits you best from the available options listed here .

You have the option to prepay your loan without incurring any penalties or additional charges. We understand that circumstances may change, allowing you to repay the loan earlier than expected. We encourage responsible financial management, and if you are in a position to repay your loan before the scheduled maturity date, you are free to do so without any negative consequences.

It is important to make your loan repayments on or before the maturity date as stated in your loan agreement. If your repayment is late, you may be subject to additional fees and charges imposed by the Debt Collection Agency that we appoint to collect the outstanding payment from you. These fees are incurred to cover the costs associated with the collection efforts.

If you would like to take another loan, you can conveniently apply online through our website. We welcome repeat loans, and as a borrower with a good payment history at Tambadana, we have made it easy for you to reapply. Simply use the "Repeat Loan'' section on our website or access the feature through the Tambadana App. We look forward to assisting you with your financial needs once again. Thank you for choosing Tambadana!

At Tambadana, we aim to provide a transparent borrowing experience to our clients. Here is an example of a loan calculation. Suppose you were approved for RM5000 for 6 months. With APR of 18%*, your monthly loan cost will be only RM75. The monthly payment will be an easy RM908.35. For more detail about our loan products, please refer to Terms and Conditions

Wawasan Cojaya Sdn Bhd, with its registration number 201401047621 (1123810-P), is honored to have been selected by the Ministry of Housing and Local Government (KPKT) to provide online money lending services starting 27th March 2024, making us a prominent member of the Malaysian Credit Community. The initiative for online money lending, introduced by KPKT on 13th November 2020, responds to the public's increased demand for financial aids and the government's ambition to harness the 4.0 industrial revolution's technological advancements. Our OPL platform ensures secure and convenient financial transactions without the need for physical presence, leveraging technologies like OTP (one-time-password), e-KYC (electronic Know Your Customer), and digital certificates recognized by the Malaysian Communications and Multimedia Commission (MCMC) for borrower verification, agreement security, and data protection, fully compliant with KPKT guidelines.


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Wawasan Cojaya Sdn Bhd 201401047621 (1123810-P)
License No. :  WL6646/14/01-5/301125
License Validity : 1/12/2023 – 30/11/2025
Advertising Permit No. : WL6646/14/01-5/301125 
Advertising Permit Validity : 18/01/2024-30/11/2025

Product information: Loan term: 91 – 180 days 
Maximum Annual Percentage Rate (APR) is 18%
 
Loan calculation example:
Ms. Siti registered to borrow RM5,000 for 3 months (90 days).
Siti's overpayment is only RM5,000 x 90 x 0.05% = RM225.
Full payment is RM5,000+RM227.50 = RM5,225.
Siti's monthly payment is only RM5,225/3 = RM1,741.67.
Office Address : B-18-3A, TOWER B, THE VERTICAL BUSINESS SUITE, AVENUE 3, BANGSAR SOUTH, 59200 KUALA LUMPUR, FEDERAL TERRITORY.

 

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